Excellence in Care and Education
Excellence in Care and Education


3 Dimensions has comprehensive complaints procedures for young people in our care and for staff, parents, professionals and member of the public. The procedures provide clear timescales and are age appropriate depending on the audience.


Ashcroft, our adult care home, has specific young person/service user guides on how to make a complaint which use pictograms and are designed for individuals with classic autism and severe communications difficulties.

Complaints and Grievance Policy for Staff, Parents, Professionals or Members of the Public
Reviewed: April 2017 Next Review date April 2019, or earlier if required
Complaints and Grievances Procedure for [...]
Microsoft Word document [78.8 KB]
Complaints Procedure for Young People
Reviewed June 2017: Next Review June 2019 or earlier if required
Complaints Procedure for Young People.do[...]
Microsoft Word document [78.6 KB]
Whistle Blowing
Reviewed: April 2018 minor changes
Whistle Blowing Policy.docx
Microsoft Word document [76.8 KB]



The number of complaints registered under the formal procedure (above) during the preceding school year.


The number of School staff.


A summary of school staff qualifications.

3 Dimensions School rated Good overall with Outstanding in Personal development, behaviour and welfare! Following an Ofsted inspection 21.06.2018. To view the report in full go to the School Ofsted page.

Read the latest Chardleigh House "Good" Ofsted Report dated  21.06.2018

Read the latest Woodview "Good" Ofsted Report dated  24.08.2017

Chardleigh House rated Good following Ofsted inspection on 04.10.17. To view the report go to the Chardleigh House Ofsted page.


 Secretary of State for Health congratulates Ashcroft on CQC Outstanding rating Read letter.

Ashcroft re-inspected by the CQC on 04.05.2017 and retains its Outastanding rating. Read the full report here.

3D School accepted as an “approved” independent special school and its details will be published on the Section 41 Secretary of State Approved List when next updated after 31st August 2016. For more information visit our School. page.

Woodview rated Good in all areas following Ofsted inspection on 06.07.2016. To view the report go to the Woodview Ofsted page.

3 Dimensions School has been re-accredited by the National Autistic Society for a further three years until April 2019. 

CQC rates Ashcroft's adult care as outstanding April 2015. Read the CQC press release here or go to Ashcoft's page and click on the CQC link for the full report.

In order to reach us

3 Dimensions

Chardleigh House
Chardleigh Green  
Wadeford Chard


Get In Touch With Us By Calling

01460 68055

You can also use our contact form.

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