3 Dimensions has a comprehensive complaints procedure for young people in our care and for staff, parents, professionals and members of the public. The procedures provide clear timescales and are age appropriate depending on the audience.
Ashcroft, our adult care home, has specific young person/service user guides on how to make a complaint which uses pictograms and are designed for individuals with classic autism and severe communications difficulties.
DATA AVAILABLE ON REQUEST:
The number of complaints registered under the formal procedure (above) during the preceding school year.
The number of School staff.
A summary of school staff qualifications.
Read the latest Chardleigh House "Good" Ofsted Report dated 21.06.2018
Read the latest Woodview "Good" Ofsted Report dated 24.08.2017
Secretary of State for Health congratulates Ashcroft on CQC Outstanding rating Read letter.
Ashcroft re-inspected by the CQC on 04.05.2017 and retains its Outstanding rating. Read the full report here.