Ashcroft is our Adult Residential Home for three service users. It was one of the first Adult Care homes to receive the top "Outstanding" rating in the South of England under the Care Quality Commission’s new methodology for inspecting adult social care services, at the time in April 2015.
At Ascroft's most recent inspection the CQC once again rated the home Outsatanding following its latest inspection in May 2017.
“The staff team were exceptional in how they supported and enabled people to reach their full potential. They used innovative and creative ways to help people communicate, to learn new skills and overcome situations which had caused increased anxieties. ……..The home continued to provide a caring service to people. A relative told us "I am extremely happy with the level of care [name of person] receives at Ashcroft and he has been very happy there for several years now." The registered manager said "All of Ashcroft's achievements are because of the strong caring team here and the positive attitude towards caring, developing and supporting the housemates."
CQC Report April 2017
Full findings from both the 2015 and 2017 inspections are published on the CQC website.
Ashcroft is a large, recently refurbished end of Terrace property within a corner plot bordered by a 6ft panel fence all round the sides and rear of the home.
The Garden runs round two sides of the property with a split level patio and gravelled seating area, containing flower beds and a space that houses a large Bouncer (trampoline) used by the service users.
There is a large garage and a Studio/Art Room where arts and craft form part of each service user’s activities.
Accommodation is of a high standard and is divided into communal facilities. There is a large lounge, comfortably furnished with TV, DVD and WI game and a fully equipped spacious kitchen diner for family style meal times.
Each service user has their own room furnished to a high standard and they are helped to personalise their room (i.e. choose a paint scheme, posters, choose their own quilt cover, etc) and to bring personal things to make their bedroom a comfortable personalised space
Ashcroft intends to provide a safe, secure living and learning environment for up to 3 service users from the age of 17 years up to 25 years.
Initially the aim is to establish a small group in this age group that will continue on in their adult life to age 65.
The home is registered for both males and females, with communication, behaviour and learning difficulties, including ASD (Autistic Spectrum Disorder).
The home is not intended to provide Nursing care but will provide personal care for some of the residents as per their service plan, this will be carried out by named individual staff and ensure their dignity is preserved.
At present, the home will provide residential care for service users who are severely autistic and have communication and language difficulties.
Each young adult undertakes an individual assessment so we may provide a tailored behaviour program throughout the waking day, and access Further Education to ensure continued growth and positive outcomes.
We provide an environment where stability and consistency enables each service user to feel secure, build esteem, and address their behaviour.
We make communication a priority where young people learn respect for themselves and others and acquire the life and social skills to their potential capacity,in order to become as independent as possible, and move forward to a positive future in which they can function successfully within society.
Read the latest Chardleigh House "Good" Ofsted Report dated 31.10.2017
Secretary of State for Health congratulates Ashcroft on CQC Outstanding rating Read letter.
Ashcroft re-inspected by the CQC on 04.05.2017 and retains its Outastanding rating. Read the full report here.
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